FAQs

1. What are the payment options?

  1. Debit Card
  2. Credit Card
  3. Net Banking

2. Any Hidden Charges & taxes?

None. All the taxes are inclusive of the rates mentioned. You can also see taxes paid in your invoice.

3. Is there a delivery charges?

Yes we do have a minimum delivery charges

4. What is the minimum order value?

There is no constraint on the value of order.

5. How do I know that my order has been confirmed?

Once your order has been logged in and payment authorization has been received we confirm the receipt of the order and begin processing it.

In this email you will be provided with a unique order ID, listing the items you have ordered and the expected delivery time. You will also be notified when we ship the items to you.

6. Why was order cancelled by moonwalkr?

We regret the inconvenience caused due to order cancellation. Your order may have been cancelled due to any of the following reason

  1. If product is out of stock
  2. Because of courier partner.

We will inform you about the cancellation of your order and share details if partial order or whole is cancelled. We will contact you if any additional information is required to accept your order.